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How znso4 Handles Your Personal Data

At znso4, we take seriously the way your personal data is collected, stored and used when you open an account or explore our lobby.

End-to-end data encryptionNo third-party data salesAccount-holder data rightsIndia-region policy coverageTransparent cookie controls

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What This Privacy Policy Covers for You

znso4 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to every interaction you have with znso4 — from the moment you land on our site to the point you request a withdrawal via UPI, Paytm or PhonePe. We collect the personal details you provide during account creation, the transaction records linked to

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your chosen payment method, and technical data such as device type and session logs needed to keep your account secure. We do not sell, lease or trade your personal data to advertisers or unrelated third parties. Data we hold is used only to operate your account,
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process payments through local rails like UPI and PhonePe, resolve disputes and meet the obligations that apply where local law permits our service. Retention periods vary by data type: transactional records are kept as long as legally required; browsing session data is cleared on a rolling
3
cycle detailed in our cookie section below.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data Rights

If you have a question about how we process your personal data, want to request a correction, or need to know exactly what we hold on your account, our privacy support paths…

Email Privacy Desk Send your data request or query to our dedicated privacy email address. We aim to acknowledge your message within 24 hours and resolve substantive requests within 15 working days.

Live Chat Support Open the chat widget from any page on znso4.co to speak with a support agent. For privacy matters, the agent will route you to our data team with a reference number for tracking.

Help Centre Ticket Log into your account, navigate to Help Centre and raise a ticket tagged 'Data & Privacy'. You will receive a written response with a case ID so you can follow progress at every step.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Every layer of how we store and process your data is designed with your account security as the primary concern.

Data Encryption in Transit

All data exchanged between your browser and our servers travels over TLS encryption. This covers login credentials, payment details submitted via UPI or Paytm, and personal profile updates you make from any device.

Cookie Controls You Manage

We use strictly necessary cookies to keep your session active and optional analytics cookies to improve page performance. You can adjust or withdraw cookie consent at any time through the preferences panel without affecting your account access.

Account Security Practices

Your account is protected by password hashing and optional two-factor authentication. We log every login attempt — including device type and location — and flag unusual access patterns for our security team to review promptly.

Data Retention Schedule

Financial transaction records tied to PhonePe, UPI and Paytm deposits or withdrawals are retained for the period required under applicable Indian financial regulations. Profile data you have not actively updated is reviewed on an annual cycle.

Who Has Access to Your Data

Access to your personal data inside znso4 is limited to staff who need it to operate your account — payment processing agents, fraud prevention analysts and customer support. External processors are bound by strict data-handling agreements.

Requesting Changes to Your Data

You have the right to access, correct or request deletion of your personal data where local law permits. Submit a written request via the Help Centre or privacy email desk; we will confirm receipt and act within the statutory timeframe.

Frequently Asked Questions About Your Privacy

The questions below cover the privacy topics our account holders ask about most often — from what we collect at sign-up to how you can ask us to delete your data. If your question is not here, raise a ticket through the Help Centre.

We collect your name, email address, date of birth and contact number at registration. If you make a deposit via UPI, Paytm or PhonePe, we also store the transaction reference and amount. KYC documents are collected only when verification is required under local law.

We do not sell or lease your personal data. We share data only with payment processors like UPI and Paytm networks, fraud-prevention partners and legal authorities when required by applicable law — all under strict confidentiality agreements.

Transaction records are kept for the period mandated by Indian financial regulations after account closure. Non-transactional profile data is deleted or anonymised within 90 days of a verified account closure request, subject to any outstanding legal obligations.

Log in, go to the Help Centre and raise a ticket tagged 'Data Access Request', or email our privacy desk directly. We will verify your identity and send a structured copy of your personal data within 15 working days of confirmation.

Yes. Some fields — like your contact number or email — can be updated directly in account settings. For name or date-of-birth corrections that require document verification, raise a support ticket and our team will process the change after KYC confirmation.

We use essential cookies to maintain your login session and optional analytics cookies to measure page load performance. The cookie preferences panel, accessible from any page footer, lets you accept or decline non-essential cookies at any time without losing account access.

Payment transactions through UPI, Paytm or PhonePe are processed over encrypted channels. We store only the transaction reference and amount for record-keeping — full card or UPI PIN details are never written to our servers at any point during the transaction.

How znso4 Handles Your Personal Data

Contact Us About Your Data Rights

Data Handling, Cookies and Account Security

Data Encryption in Transit

Cookie Controls You Manage

Account Security Practices

Data Retention Schedule

Who Has Access to Your Data

Requesting Changes to Your Data

Frequently Asked Questions About Your Privacy

01 What personal data does znso4 collect when I open an account?

02 Does znso4 share my data with third parties?

03 How long does znso4 keep my account data after I close my account?

04 How can I request a copy of the data znso4 holds on me?

05 Can I ask znso4 to correct inaccurate information on my account?

06 How does znso4 handle cookies and what choices do I have?

07 Is my payment data stored securely when I use UPI or Paytm?

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